Patient and visitor information for Southampton Hospital

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Getting here

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There are a number of ways to travel to Practice Plus Group Hospital, Southampton, including public transport. The hospital is located on Levels C and D of the main block of Royal South Hants Hospital.
Follow directions to Royal South Hants Hospital, close to Southampton city centre. Entrance is off Onslow Road. There is plenty of pay-as-you-go on-site parking at the hospital.

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From Southampton Central Station, it is approximately 15 minute walk to the Royal South Hants Hospital.

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We have three on-site car parks for patients and visitors:

Car Park A

Overground pay-as-you-go car park, first accessible car park from Brintons Terrace. Not recommended for disabled access.

Car Park E

Overground car park. DISABLED ACCESS ONLY. Blue badge, permit holders or RSH volunteers only. All other vehicles strictly prohibited.

Car Park F

Overground pay-as-you-go car park, nearest to all departments. Not recommended for disabled access.

Car Parking Charges

up to 1 hour – £1.50
up to 2 hours – £2.00
up to 3 hours – £3.00
up to 4 hours – £4.00
up to 5 hours – £5.00
up to 10 hours – £6.00
up to 24 hours – £8.00

Long-stay patients/visitor tickets:

7 days – £13.00
14 days – £25.00
30 days – £37.00

We have free Wi-Fi access for patients and visitors.

All areas of our hospital are accessible to wheelchair users.

Our patient information is available in a range of languages and in large print on request.

We have an interpretation service available to support you if English is not your preferred language.

Please let a member of our booking team know prior to your appointment if you have any special requirements.

The League of Friends is located by the main entrance on Level B and they sell hot and cold drinks, as well as sandwiches and a selection of snacks.

The League of Friends is open:

  • Monday-Friday 8am-4pm
  • Saturday 10am-4pm
  • Sunday 1pm-4pm

Visiting hours are from

We have the necessary facilities, resources and culture to ensure that patients who are admitted to our centre will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area.

One of the benefits of being treated at our hospital is the ‘one-stop-service’ of your outpatient appointment. Where possible we will complete any pre-treatment tests there and then, to save you making multiple trips, and our anaesthetists and rehabilitation team will assess you at the same time.

Your outpatient appointment is also an opportunity for you to meet the consultant who will perform your treatment. Feel free to ask any questions you wish – you may even want to write these down ahead of your appointment. They will explain any special preparations you may need to make before your treatment.

On the day of your treatment, wear something light and comfortable, so you’re as relaxed as possible.

If you’ll be staying with us, you may want to bring personal toiletries, nightclothes, comfortable footwear, something to read, and any medication you routinely take.

When you leave the hospital after you’ve had your treatment, you’ll be given full details of your follow-up care. We will inform your GP that you’ve been discharged from the hospital, and day case patients are telephoned the day after their surgery to check that they are recovering well.

It’s crucial to rest and take care of yourself after your treatment.

If you have any worries or concerns, please call us at any time on our Patient Advice Line (0333 999 2564) to speak to a member of the clinical team. This helpline is designed to ensure that your recovery is as speedy and successful as possible, so please use it as much as you need to.

White Coat Syndrome’, also known as White Coat Hypertension or the White Coat Effect, describes a patient experiencing high blood pressure and anxiety when in a clinical situation.

The condition is not uncommon, with as many as 1 in 8 people experiencing White Coat Syndrome.

As well as being potentially upsetting for patients, higher blood pressure as the result of White Coat Syndrome can lead to procedures or treatments being postponed or cancelled where a higher blood pressure reading indicates a potential risk.

At Practice Plus Group Hospital, we will do all we can to help alleviate the symptoms associated with anxiety within these clinical situations, including:

  • Inviting patients who are affected by White Coat Syndrome to a tour of the hospital
  • Arranging for patients to meet the care team before their treatment
  • Offering quiet areas for blood pressure checks
  • Taking blood pressure readings several times throughout an appointment – often blood pressure lowers as the patient relaxes.

Reviews for Practice Plus Group Hospital, Southampton

Formerly known as Southampton NHS Treatment Centre

See all reviews

Carpel tunnel surgery, Southampton – most impressive and very reassuring

I would like to express my thanks and appreciation for the recent treatment and surgery on my carpel tunnel issue. The expertise and professionalism shown by all the team in the operating theatre was most impressive and very reassuring. The nurse at my local surgery was most impressed and delighted with the quality of the stitches – I was even more delighted once the stiches had been removed. The grandchildren thought I had a caterpillar in my hand! Many thanks to all concerned.
by Geoff, Thank you card

Southampton – service was excellent

The service was excellent and all the staff were kind and considerate and helpful during my stay. It’s never nice having to have a operation but they made the experience a lot better and I was very impressed.

by Alan Cole, Google

Southampton – well organised from start to finish

Well organised from start to finish. Staff so friendly & reassuring. Excellent facilities & a really personal service provided.

by John Telcot, NSRF Specialists

Cataract surgery, Southampton – highly recommend

I highly recommend Practice Plus Group! I had eye surgery yesterday and already can see clearly.

by Dave

Dental surgery, Southampton – reassuring and kind

All the staff were amazing friendly and helpful. They were understanding, reassuring and kind. The receptionist, the dental surgeon and the dental nurse were all fantastic. I can’t thank you enough for how kind you all were.

by Liberty Davies, Google

Hip surgery, Southampton – would recommended to everyone

Had hip op recently. Big thanks to Mr Flood..Maria..and all the hospital staff they treated me with care ..respect thank you all for being there for me. Would recommended to everyone.

by Arthur Syson, Google

Knee replacement, Southampton – absolutely wonderful

I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.

by Susan Farmer

Hip replacement, Southampton – everybody was so caring and kind

A big thank you to Practice Plus Southampton. I had my Total Hip Replacement on 1st February 23. Everybody was so caring and kind. Home the next day. Thank you again to Mr Khan and team.

by Una Hallissey, Google

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Get in touch

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Patient and visitor information, Southampton
Private patients: 0330 058 1775
NHS patients: 0333 321 8269
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