Your care is our number one priority. With our consultant-delivered service, we do our best to ensure that the doctors you meet at your outpatient appointment will also carry out your surgery and your follow-up appointments.
You can even speak to our clinicians 24 hours a day after you’ve had your surgery, via our Patient Advice Line. It’s all part of the Practice Plus Group service.
Getting prepared for surgery
We will undertake as many tests as possible on the day of your appointment. You may need to return for a specialist visit.
Your outpatient appointment is also an opportunity for you to meet the consultant who will perform your treatment. Feel free to ask any questions you wish – you may even want to write these down ahead of your appointment. They will explain any special preparations you may need to make before your treatment.
On the day of your treatment, wear something light and comfortable, so you’re as relaxed as possible. If you’ll be staying with us, you may want to bring personal toiletries, nightclothes, comfortable footwear, something to read, and any medication you routinely take.
When you leave the hospital after you’ve had your treatment, you’ll be given full details of your follow-up care.
We will inform your GP that you’ve been discharged from the hospital and telephone you, usually the day after your treatment, to check that you are recovering well.
It’s crucial to rest and take care of yourself after your treatment. If you have any worries or concerns, please call us at any time on our Patient Advice Line on 0333 999 2564 to speak to a member of the clinical team.
This helpline is designed to ensure that your recovery is as speedy and successful as possible, so please use it as much as you need to.